Frequently Asked Questions

Registration Information

What does my registration include?
If I have not registered by the time pre-registration ends, can I still attend the conference?
Can I register for workshops only and not attend the conference?
Can I bring my spouse/guest to the conference?
Can I bring my child to a session?
How do I register to be a session host?
How do I know if I am registered for a special session or lunch?
How do I add, delete, or change a special event on my registration?

Payment Information

What forms of payment are accepted for conference registration?
To whom do I make my check or money order payable?
Will I receive an invoice for my conference registration?

Changes, Substitutions, Cancellation Information

How do I cancel and request a refund for a registration?
If I have to cancel my registration, can someone else attend in my place?

Confirmation and Name Badge Information

Will I receive additional information about the conference by mail if I register online?
What should I do if I haven't received my name badge or workshop tickets by mail?

Onsite Conference Information

Where is the TD Convention Center?
Where should I go when I arrive at the conference?
What is the dress code for the conference?
Where can I learn more about conference sessions?
Is there internet access available during the conference?
How do I use the eTracker Attendee Professional Development Tracking Service?

Registration Information

What does my registration include?

Your registration includes

• Conference materials (totes, ID Badge, etc.)
• All concurrent session and mini workshops
• General keynote sessions
• Exhibit Hall Admittance
• Coffee breaks
• Opening reception

• Thursday Awards Lunch (limited space)
Note: Does not include Pre-conference Workshops with designated fees

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If I have not registered for the conference before pre-registration ends, can I still attend the conference?

After the pre-registration deadline, you can register on-site, by coming to the on-site registration counters located in the lobby of the TD Convention Center.

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Can I register for workshops only and not attend the conference?

You must register for the conference to attend the workshops. You may attend the State Special Interest Session on Friday without registering for the conference. Register for this session only.

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Can I bring my spouse/guest to the conference?

There are no spouse/guest passes available for the conference. Spouses and guests can purchase an Exhibit Only pass to gain access to the Exhibit Hall during show hours.

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Can I bring my child to a session?

As a professional courtesy, we ask that you make other arrangements for your children.

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How do I register to be a session host?

If you are interested in acting as a session host during the conference, indicate your interest during the online registration process or by checking the box on the printed registration form. You will be contacted by EdTech conference staff.

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How do I know if I am registered for lunches or special sessions?

If you registered online, your registration receipt will indicate all events that were added to your record during registration. You will also receive an email confirmation automatically after you complete your registration. If you register by fax or mail, you will receive an emailed confirmation once your registration has been processed. If the event is not listed on your confirmation, you are not registered for that event. If you do not receive confirmation of your registration or have questions about your registration, please email registration@tmcshows.com.

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How do I add, delete, or change a special event on my registration?

If you would like to make a change to your lunch or special event registration, please contact us.

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Payment Information

What forms of payment are accepted for conference registration?

South Carolina EdTech accepts Visa, Mastercard, checks, money orders, and purchase orders. Cash payments are also accepted during on-site registration.

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To whom do I make my check or money order payable?

Please make checks payable to SCAET/EdTech. Please contact us if you are in need of a completed W-9 form.

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Will I receive an invoice for my conference registration?

Invoices will be mailed to all billing organizations specified by attendees who register with a purchase order. Attendees who register online and select the check payment option should mail their check with a copy of their online receipt page.

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Changes, Substitutions, and Cancellation Information

How do I cancel and request a refund for a registration?

Requests for refunds/cancellations must be made in writing to Registration Management, prior to October 5, 2012. All cancellation requests will be subject to a $10 administrative fee.

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If I have to cancel my registration, can someone else attend in my place?

Yes, you may substitute a registration by contacting us prior to the event or by bringing the name badge of the attendee who will not attend to the onsite registration counter during the conference.

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Confirmation and Name Badge Information

Will I receive additional information about the conference by mail if I register online?

Your name badge and tickets will be mailed to you two weeks before the conference. Please bring your name badge with you to the conference to receive your materials.

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What should I do if I haven't received my name badge or tickets by mail?

If you do not receive your name badge, you may use your email confirmation and a photo identification to pick up your name badge and tickets during onsite conference registration hours. Please bring your confirmation to the "On-site Registration" counters. If you do not have an email confirmation, please contact Registration Management to ensure that you are registered for the conference.

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Onsite Conference Information

Where is the TD Convention Center?

The TD Convention Center is located at 1 Exposition Drive, Greenville, SC. For convention center location information, please visit the TD Convention Center website. Parking is available in the TD Convention Center parking lot at no charge to attendees. Adjacent lots at local shopping center and businesses are not for attendee parking. Please park in the clearly marked TD Convention Center parking lots.

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Where should I go when I arrive at the conference?

Conference registration will be located on the second level of the TD Convention Center.

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What is the dress code for the conference?

Business/casual attire and walking shoes are highly recommended.

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Where can I learn more about conference sessions?

Program booklets will be available when you check in at the conference registration counter. Concurrent session and workshop listings will be posted on the South Carolina EdTech Session website as they become available.

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Is there internet access available during the conference?

A CyberCenter will be available in the Exhibit Hall. Stations will be provided where you can check email and explore the internet. For registered attendees, there is also free wireless internet available in the convention center.

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eTracker Attendee Professional Development Tracking Service

If you would like to take advantage of this professional development tracking service, please stop by the eTracker Card Counter at Conference Registration to receive your card and instructions. Have your eTracker Card scanned after each presentation session. An electronic transcript will be made available to you on the EdTech website after the conference. You can use this conference transcript to give your organization's human resources or professional development coordinator for possible professional development credits. Note - your valid email address must be included on your registration form to use this service. If you wish to update your personal information, please do so at the registration desk.