Commonly Asked Questions

What is included with my Booth Package?
Each 10' x 10' booth package includes the following: back-wall drapes; side-rail drapes; one skirted table; two chairs; booth carpeting; wastebasket; and one exhibitor identification sign.  Note:  Booths 1 through 32 in the connecting hallway are only 8’ deep x 10’ wide.  These are considered prime locations and the booth fee is the same as the standard 10’x10’ booths inside the halls.  Additional furnishings may be ordered through the official decorator, Geo. Fern  (Phone: 1-888-621-3376)

Electrical service is not provided with the booth package. You can order electrical service ($50 additional fee) on your booth application form, or contact show management at info@tmcshows.com or 850-385-3595.  Electrical service must be pre-paid and must be ordered in advance!

Internet service can be ordered separately from the Axxis, the Galt House exclusive provider (Phone 502-583-0021).  Any additional booth furnishings beyond what are mentioned above are not provided and must be ordered separately from Geo. Fern  (Phone: 1-888-621-3376), or by email at louisville@georgefern.com.

May I hand-carry items into the Exhibit Hall?
Yes.  Exhibitors may hand-carry their own material into the exhibit facility.  However, be advised that no carts or dollies will be available for loan or rent from either Geo. Fern or the Galt House.  Please note that only full-time employees of the exhibiting company will be allowed to hand-carry items into the exhibit facility.

What is Drayage?
Drayage (material handling) is the handling of your exhibit freight in Louisville.  Drayage services are ordered through Geo. Fern.   A CWT (hundred weight) is defined as 100 pounds of material and is used as the billing unit for drayage charges.  Drayage services include:

Receiving exhibitors freight at the advance shipping warehouse and storing it for up to 30 days prior to the show.  
Receiving freight at the Convention Center loading dock.
Unloading and placing exhibit materials in the exhibitor's booth.
Picking up and storing empty crates and containers during the show.
Returning empty crates and containers after the close of the show.
Loading freight or equipment on outbound carriers for return shipment.

Please contact Geo. Fern  (Phone: 1-888-621-3376) for more details.

Can I set up and dismantle my own booth?
Yes.  Exhibitor Appointed Contractors will be permitted to supply their own labor for the installation and dismantling of their displays.

How soon will empties be returned after the close of the show?
Crates or boxes in storage will be delivered to exhibitor booths as soon as possible after the close of the show.  Small cases and cardboard cartons will be stored in a separate area to facilitate their quick return. 

Who is responsible for the security of my merchandise?
You are.  Show Management provides roving security in the Exhibit Hall during close hours, however the Exhibit Hall cannot be completely secured at night.  The ultimate responsibility for merchandise security rests on the exhibitor.  Therefore it is advised that you have a rider attached to your property insurance policy covering your merchandise against "all perils" for the period of time from the date of shipment to the return arrival date of your materials.  Neither Show Management, the conference sponsors, the Galt House, Geo. Fern nor any of their officers, agents or employees assume any responsibility for such property.