KRA
Annual Conference
Frequently Asked
Questions
Changes, Substitutions, Cancellation Information
Confirmation and Name Badge Information
Registration Information
Mail registration form with payment to:
KRA
Annual Conference
c/o TMC
Registration Management
PO Box 13986
Tallahassee, FL 32317
You may also register online or fax your form to 904.339.9450. All conference payments should be mailed to the above mailing address.
Please do not mail a copy of your registration form if you have faxed your registration or registered online. Please send a copy of your online registration receipt, your purchase order number, or a list of attendees with your payment so that your registration will be properly credited.
A registration form should be used for each individual attendee from your organization. You may also register all attendees from your organization online at one time.
After the pre-registration deadline of September 30, 2010, you can register on-site, by coming to the on-site registration counters located in the Hyatt Regency, Lexington.
You must be registered for the conference registration in order to attend pre-conference sessions. Pre-conference Sessions space is limited. You may pre-register for workshops online. After the pre-registration deadline, you may register on-site based on availability of workshops.
What does my registration include?
Your registration includes
• All keynote sessions
• Conference sessions
• Exhibit Hall Admittance
• All conference materials, program, etc.
•
Optional Pre-conference sessions (additional fee and pre-registration
required)
• Optional lunches on Friday & Saturday (additional fee and pre-registration
required)
Payment Information
KRA accepts Visa, Mastercard, checks, money orders, and purchase orders. Cash payments are also accepted during on-site registration.
To whom do I make my check or money order payable?
Please make checks payable to KRA. For a completed W-9 form, please email registration@tmcshows.com or fax your request to 904.339.9450, Attn: Registration Management.
Will I receive an invoice for my conference registration?
Invoices will be mailed to all billing organizations specified by attendees who register with a purchase order. Attendees who register online and select the check payment option should mail their check with a copy of their online receipt page. No invoice will be mailed.
Changes, Substitutions, and Cancellation Information
How do I cancel and request a refund for a registration?
Written requests for refunds must be emailed to registration@tmcshows.com or mailed to Total Meeting Concepts, LLC, Registration Management, PO Box 13986, Tallahassee, FL 32317. Cancellation requests postmarked prior to October 10, 2010 (or emailed by this date), will be honored, but a processing fee of $15.00 will be charged for materials and handling. Refund requests received after October 10, 2010 will not be honored. Refunds will not be given onsite. No refunds will be given because of inclement weather.
If I have to cancel my registration, can someone else attend in my place?
Yes, you may substitute a registration. Please contact registration management at registration@tmcshows.com or f850.391.4233 to make a substitution.
How do I make a correction to my registration?
Please email corrections to registration@tmcshows.com.
How do I know if I am registered for a pre-conference session or luncheon?
If you registered online, your registration receipt will indicate pre-conference sessions or luncheons that were added to your record during registration. You will also receive an email confirmation automatically after you complete your registration. If you register by fax or mail, you will receive an emailed confirmation once your registration has been processed. If you do not receive confirmation of your registration, please email registration@tmcshows.com.
Confirmation and Name Badge Information
Will I receive additional information about the conference by mail if I register online?
Your name badge and workshop tickets will be available for pick-up on-site at the KRA Annual Conference. No badges will be mailed out. Please bring your confirmation to the KRA Registration Counters at the Hyatt Regency Lexington in order to receive your conference materials and name badge.
Where is the Hyatt Regency Lexington located?
The Hyatt Regency Lexington is located at 401 West High Street, Lexington, KY 40507. Phone (859) 253-1234 . For more information please visit http://www.kyreading.org/Hotel.aspx.
Onsite Conference Information
Where should I go when I arrive at the conference?
You should check-in at Conference registration to receive your conference materials.
What are the registration hours during the conference?
Please check the conference schedule for registration hours.
What are the Exhibit Hall hours during the conference?
Please check the conference schedule for exhibit hall hours. For additional exhibit hall information, please visit the Conference website.
Can I bring my spouse/guest to the conference?
There are no spouse/guest passes available for the conference.
Can I bring my child to a session?
As a professional courtesy, we ask that you make other arrangements for your children.
Can I attend only one day of the conference?
Yes, this year we are offering a one-day-only registration option for Friday or Saturday. Rates are $75 for KRA members, $85 for non-members, and $40 for students.
What is the dress code for the conference?
Business/casual attire and walking shoes are highly recommended.
Where can I learn more about conference sessions?
Program booklets will be available when you check in at the conference registration counter.
Main Presenters
All presenters must register for the conference. Registration is available online or by downloading the registration form. Presenter name badges may be picked up on-site at the KRA Registration Counters in the Galt House East (2nd floor). No badges will be mailed out.
Additional Information
I can't find the answer to my question.
If you can't find the answer to your question, contact registration management for further assistance.
KRA Registration Management
Total Meeting Concepts, LLC
PO Box 13986 Tallahassee, FL 32317
Phone: 850-385-3595
registration@tmcshows.com